Delivery is always free and is usually within 4-8 working days.
The products are delivered by the courier UPS from Monday to Friday during office hours. Dispatches and deliveries are not made on Saturdays, Sundays or national holidays.
Always choose an address where someone is available to collect the package. If you prefer to receive your order at the office or at a reception, please also indicate the name of the contact person.
In the order confirmation email there is the Tracking Number, a code that allows you to track the package in real time on the GLS website. In case that the tracking number does not work, you will also have a link that will allow you to access the GLS website and thus follow your shipment.
If you are a registered user, you can follow your order directly from the My Orders section.
The courier will leave a note with contact details. You can contact UPS to find out if a further attempt at delivery will be made or if the order will be deposited at a collection point (access point).
Otherwise, after a few days the package will be sent back to our warehouse.
We currently ship to: Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.
Remember to select the Country according to where you want the order delivered - consider that if you are ordering a gift, you should select the Country where the receiver is living.